Privacy Policy
Last updated: December 2024
CoreTrek GmbH ("we", "our", "us") operates sweetch AI. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
Personal Information
- Email address (for account creation and communication)
- Full name (for personalization)
- Payment information (processed securely through Stripe)
- Device information (for session management)
Usage Data
- Listening history and preferences
- Playlist creation and management
- Search queries
- Device and browser information
- IP address and location data
How We Use Your Information
- •Provide, operate, and maintain our service
- •Improve, personalize, and expand our service
- •Process your transactions and manage subscriptions
- •Send you updates, marketing communications (with consent)
- •Detect, prevent, and address technical issues or fraud
- •Comply with legal obligations
How We Share Your Information
We may share your information with:
- Service Providers: Payment processors (Stripe), email services, hosting providers
- AI Partners: For generating music content (Suno AI, with appropriate licensing)
- Legal Requirements: When required by law or to protect our rights
We do NOT sell your personal data to third parties.
Data Security
We implement appropriate technical and organizational security measures to protect your data:
- Encrypted data transmission (HTTPS/SSL)
- Secure cloud infrastructure (Supabase)
- Regular security audits
- Access controls and authentication
- Payment data handled by PCI-DSS compliant provider (Stripe)
Cookies and Tracking
We use cookies and similar tracking technologies to:
- Maintain your session and login status
- Remember your preferences
- Analyze usage patterns
- Improve user experience
You can control cookies through your browser settings.
Your Data Rights
Under Swiss data protection law and GDPR (where applicable), you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
- Withdraw consent at any time
To exercise these rights, contact us at hello@sweetch.app
Data Retention
We retain your personal data only as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your data within 30 days, except where we are required to retain it by law.
Children's Privacy
Our service is not intended for users under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our service after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: